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Free Shipping for US & Canada orders over $99

All Canadian & continental US orders that have free shipping will be shipped using the Canadian Post Office. Free Shipping is only available to US and Canadian shipping addresses, international shipping addresses are not eligible for free shipping.

To qualify for “free shipping” you need to enter the “free shipping” coupon code: FREESHIP14 when you checkout.


How Shipping is Calculated

For most of our orders we use the Canadian Post Office as the shipping company. The shipping costs are calculated by weight and dimensions.


Orders Fulfilment Time

Orders placed on Monday through Friday (excluding Canadian holidays) will be shipped the same day at 2pm Saskatchewan time. Any orders placed after 1pm Saskatchewan time will be shipped on the next business day. Orders on Saturday, Sunday and holidays will be shipped on the next business day.

Business days are Monday through Friday, excluding weekends and holidays.


Shipping Carriers and Transit Time

For most orders we use the Canadian Post Office as the shipping company. In addition the courier, Canpar, is available to customers who have a ship to address that is Canadian.

** International customers ** - Orders outside of Canada may be subject to taxes and import charges. These charges are the responsibility of the buyer.

The following information will help you in determining the time it takes for delivery.

Estimated Shipping Times

Canada
Western Canada: about 1-3 business days
Eastern Canada: about 2-5 business days

USA
USA Priority Worldwide: about 1-2 business days
USA Airmail: about 7-10 business days
USA Expedited Mail: about 7-10 business days

International
International Priority Worldwide: about 1-4 business days
International Air Mail: about 7-10 business days
International Surface Mail: about 32-50 business days (this is not a misprint, it takes a long time for surface mail)


How to determine the Shipping costs.

There are two ways to find the estimated shipping cost.
1) Checkout and enter all your information. The shipping costs will appear at the end of the process.
2) Go to our website, www.puzzlemaster.ca. Pick the puzzles you would like to order. Add them to the shopping cart by clicking the "add to cart" button. Once you have picked your puzzles and you are on the Shopping Cart page you can get an estimate of the shipping costs before you have enter any of your personal information.

To get an estimate of your shipping costs you will need to:

International customers - enter country
Canadian customers - enter country and postal code
USA customers - enter country and zip code